​​GENERAL INFORMATION AND RESERVATION POLICY
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​For your convenience, we have included information about our hotel that may be helpful for you as you plan your West Virginia vacation.
​Please feel free to Contact us with any additional questions you may have.

CHECK IN TIME: 3:00 PM
CHECK OUT TIME: 11:00 AM

GUARANTEED RESERVATION
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Is a reservation using a valid credit card to hold a room for late arrival after 4 PM. The room(s) will be held until 7 AM the following morning. In order to cancel a guaranteed reservation and not incur a charge, you must cancel by 4 PM the day of arrival. Special events and holidays may have different cancellation policies. Advanced Deposits may be used to guarantee rooms for late arrival. You can mail a check or money order to the hotel seven days prior to arrival.
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If paying by Debit Card, a $150 deposit is required by debit card or cash at check in. If paying by cash, the deposit will be refunded at checkout.  Refunds to debit cards may take up to 15 business days to refund to your account. Rooms can be paid by cash at checkout with valid credit or debit card with the entire authorized amount to secure the room.

​NON-GUARANTEED RESERVATION
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All reservations held until 4 PM on the day of arrival.
​If you have not arrived by 4 PM, rooms will be cancelled. This may not apply on special event days and holidays